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Год издания: 2011
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This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector.
Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.
English for the hotel and catering industry. Highly Recommended is a popular course for trainees in the hotel and catering industry who need to communicate in English.
HIGHLY RECOMMENDED 2 provides straightforward, professional language for dealing with customers and colleagues in a variety of work-related situations, such as:
This Workbook contains further exercises and activities for the classroom or self-study.
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